Imagine owning a business where your manager recommends locking the doors because it is inconvenient to keep them open.
Suzanne Lewis is the person we are paying to manage Yellowstone National Park. She is merrily cashing our paychecks all the while spending her brain power thinking of ways to reduce visitor traffic rather than increase it. This mindset is exactly opposite what it should be. The park was established for the enjoyment of the people.
After decades of accident-free winter access, Lewis and her cronies are blaming safety and cost for their east gate winter closure recommendation when the real reason is their lazy, self-centered mental attitude. The same brain power it takes to dream up reasons to close the gate could easily be spent dreaming up ways to keep it open. It all comes down to this park leader giving more weight to what is better for her and her staff than what is better for her customers -- the visitors to Yellowstone National Park.
Solutions to any problem exist if you want to find them, even issues involving safety and cost. But this manager wants to surrender to the perceived problems and just lock the gate. Any uneducated moron can do that. Where's all the mental horsepower a person of Lewis's salary and job title should possess? If she can't even figure out how to keep the doors open, what other unseen performance issues does this manager have?
Suzanne Lewis is our employee. She is not our boss, she is not our master. She has forgotten that her focus should be on her customers. Suzanne Lewis should be fired immediately and replaced with someone who understands that Yellowstone National Park exists for its customers, not its managers.