"101 Ways to Provide Exceptional Customer Service Today"

The World's Best 101 customer service tips and techniques. Only GOLD NUGGETS. Powerful. Profitable. Portable.

This advice comes from Mike Johnson interviewing executives at more than 150 of the world's most service-renowned companies. You can read 50 full-length customer service books or you can read Mike's 16-page booklet. Discover why leading organizations like KOA Kampgrounds have purchased thousands of copies to easily, effectively and economically train their employees.


TESTIMONIAL
"Mike, I wanted to let you know how much I appreciated your customer service booklet.
We have incorporated it into our front-line personnel training for our admissions and security staff.
I even review it periodically to remind myself what business the Buffalo Bill Historical Center is truly in:
customer service. Thanks for sharing your expertise with us."

Thom Huge
Director of Communications
Buffalo Bill Historical Center